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Thursday, October 3 • 10:00am - 10:45am
Expanding LMS for Training and Distance Learning with Identity Management

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Utilizing our identity management data and technology (Quest One Identity), Western Carolina is expanding LMS (Blackboard) self-service capabilities for distance learning, compliance and training for automated accounts, courses, and reporting needs.

Western Carolina University recently migrated their LMS (Blackboard) to a SaaS environment and used the opportunity to expand the LMS capabilities for compliance, training, and distance learning using Identity Management. The initial capabilities are single-sign on and federated external authentication for all LMS accounts. Now, LMS accounts for distance learning are managed outside or external to WCU’s university account directory for student, faculty, and staff. Distance learning, through self-service, can request new accounts for distance learning courses with automated fulfillment meaning no more tickets to the help desk or waiting on an employee to manually fulfill their requests. Additionally, new self-service course request capabilities are planned for implementation for distance learning, compliance and training courses along with expansion of access for courses and accounts using more granular audiences and roles.


Stanley Hammer

IT Director, Winston-Salem State University
Chief Technologist and head of Identity and Access management program.

Daniel Shields

Western Carolina University
IT Analyst at Western Carolina University. For the last year I have been working on various process improvements to our LMS (Blackboard) to integrate existing internal systems in a way that meets current and anticipated future needs. My focus has been on improving identity management... Read More →

Joshua Bright

Western Carolina University

Thursday October 3, 2019 10:00am - 10:45am EDT
Governor's Ballroom 1